NSW & ACT Primary Health Networks Case Study Example 01
  • Our Work

NSW & ACT Primary Health Networks

NSW & ACT Primary Health Networks

Platform: Tiktok, Google Ads

Primary Health Networks (PHNs) are independent not-for-profit organisations that support primary healthcare through service and system level integration, commissioning of services to address identified gaps and needs in their regions, and general practice transformation.

PHNs were established in 2015 by the Australian Government Department of Health to help increase the efficiency and effectiveness of medical services and to improve the coordination of health services.

  • The Challenge

Boosting Mental Health Support in NSW and ACT

NSW and ACT PHNs, together with the Australian Government Department of Health and Aged Care were looking to generate broader awareness of their Head to Health national mental health website in the NSW and ACT communities.

Head to Health is designed to connect individuals with the mental health and wellbeing services that best meet their needs. In response to the tragic events at Bondi Junction in April 2024, the NSW and ACT PHNs aimed to boost awareness of the Head to Health service to provide crucial support to those affected by the incident.

NSW & ACT Primary Health Networks Case Study Example 02
  • The Challenge

Boosting Mental Health Support in NSW and ACT

NSW and ACT PHNs, together with the Australian Government Department of Health and Aged Care were looking to generate broader awareness of their Head to Health national mental health website in the NSW and ACT communities.

Head to Health is designed to connect individuals with the mental health and wellbeing services that best meet their needs. In response to the tragic events at Bondi Junction in April 2024, the NSW and ACT PHNs aimed to boost awareness of the Head to Health service to provide crucial support to those affected by the incident.

NSW & ACT Primary Health Networks Case Study Example 02
NSW & ACT Primary Health Networks Case Study Example 03
NSW & ACT Primary Health Networks Case Study Example 03
  • The Strategy

Amplifying Head to Health Awareness

To effectively raise awareness of the Head to Health service across NSW and ACT, a targeted paid advertising strategy was deployed on TikTok and YouTube. These platforms were chosen for their broad reach and ability to engage diverse audiences. By leveraging these channels, the campaign aimed to engage users with relevant content and drive traffic and calls to the Head to Health service, ensuring those in need were informed and supported.

NSW & ACT Primary Health Networks Case Study Example 03
NSW & ACT Primary Health Networks Case Study Example 03
  • The Strategy

Amplifying Head to Health Awareness

To effectively raise awareness of the Head to Health service across NSW and ACT, a targeted paid advertising strategy was deployed on TikTok and YouTube. These platforms were chosen for their broad reach and ability to engage diverse audiences. By leveraging these channels, the campaign aimed to engage users with relevant content and drive traffic and calls to the Head to Health service, ensuring those in need were informed and supported.

  • The Result

Measurable Impact

The TikTok and YouTube paid advertising campaigns saw a 200% increase in reach, significantly boosting awareness of the Head to Health service across NSW and ACT. TikTok’s dynamic, short-form content resonated with younger audiences with 62% of user engagement coming from 18-24 year olds, while YouTube reached a broader demographic of users aged 30 and above. The campaign demonstrated the power of social media in amplifying mental health awareness and service access.

NSW & ACT Primary Health Networks Case Study Example 04

The TikTok and YouTube paid advertising strategy helped NSW and ACT PHNs drive awareness of the Head to Health service, resulting in increased website traffic and service inquiries.

The targeted approach effectively reached a broad audience, enhancing support and access for those affected by recent events.

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